Privacy Policy

De Goudhandel and Jewelry Trading LLC is dedicated to protecting and honoring your personal information. We take seriously our obligation to protect your personal information because we sincerely appreciate your trust in us. In addition to outlining how you can access, manage, and control your information in connection with our marketing communications and other activities, this privacy policy describes the kinds of information we may gather through our website and app, the purposes for which we may use and share this information, and the security measures we take. 

By providing us with your personal information, you agree that it will be collected, processed, stored, and protected in accordance with this Privacy Policy's terms and any applicable laws. Please do not give us any personal information if you disagree with this policy. Please be advised that our ability to deliver some or all the requested information may be impacted if you decide to refuse or withdraw your consent, or if you choose not to provide the required personal data.

  If you have any questions or comments regarding this policy or suggestions to improve its quality, please email info@degoudhandel.com

1. Collection of Personal Data

1.1. Information You Voluntarily Provide.

To access and utilize our services, including placing orders via our website or application, you  must provide personal information such as your first name surname, e-mail address, postal address, and phone number. 

1.2. Information We Automatically Collect When You Use Our Site:

In addition to the information you provide voluntarily, we collect data about your interaction with our website automatically. This includes details such as your browsing preferences, the sites you visit, your order history, and your device’s IP address. In addition, if you use third party services integrated into our site (such as Google Maps, you should be aware that these companies can also collect personal information about you, including your location and use preferences. We recommend that you review the privacy policy of these third-party services to understand how they are handling your data.

 

 

 

2. Use of Your Personal Data

Your personal information is kept strictly confidential and is used exclusively for the purpose of maintaining and managing our business relation with you. De Goudhandel and Jewelry Trading LLC utilizes the information you provide to facilitate various business functions, such as ordering via our website or App, managing your competition submission supporting your interaction with our customer service.

Additionally, we can use this information to communicate with you, conduct surveys, or propose services you may be interested in, including those offered by our partners. You can opt out of this communication at any time. To do this, you can follow the opt-out instructions in our messages, change your user preferences on our Site, or contact our Customer Service team directly.

The data we collect about your behavior on the Site is used to enhance and personalize your experience, and to ensure that our services are more aligned with your expectations.

3. No Disclosure of Personal Data

Your personal data is only transmitted or communicated to third parties:

  • If it is necessary for the purposes of transport, storage, or other purposes for which you have freely given us the information,
  • You have previously agreed,
  • If necessary for billing purposes,
  • When the law or a court order requires it, or
  • Incase of sale of our business activities Please  note that if you share information publicly, it may be indexed by search engines.

4. Cookies and Tracking Technologies

To enhance your experience on our website or App and to enable specific features, we utilize cookies on various sites. Cookies are small files stored on your device that hold certain settings and data exchanged with our system encrypted via your web browser. You have the option to reduce cookies by adjusting your browser settings; however, please be aware that this may restrict access to certain of our services.

No personally identifiable information is linked to any of the cookies we use. We don't use the unique identification number that each cookie is given to link your personal information. Your name and other identifying information are not collected by us using cookies. Rather, cookies give us anonymous information about which pages of our website users have visited and how they interact with them.

5. IP Address Usage

Each Internet Protocol (IP) address is given to each computer or device that is connected to the Internet. IP addresses are usually assigned in blocks to nations, areas, and cities; this can reveal the location from which a device connects to the Internet. To ensure that our website and services operate properly, De Goudhandel and Jewelry Trading LLC obtains a record of your IP address and keeps it. This data assists us in keeping an eye on and maintaining the functionality and safety of our website. IP addresses are not used by us to track user browsing habits or personally identify users beyond what is required for site security and functionality.

6. Use of Analytics and Advertising Technologies

To enhance our services De Goudhandel and Jewelry Trading LLC uses Google AnalyticsTM technology, which is supplied by Google Inc., a UAE-based company, to improve our services. We can better understand how you use our site by using Google Analytics, a web analytics service. Without giving Google your personal information, this tool uses cookies to collect anonymous data and provide reports on how our site is being used.

Please visit Google's website for more information about Google and advertising cookies. Through Google Ads, you can control the cookie settings for advertising, or you can opt out using the Network Advertising Initiative tool. By using our site going forward, you agree that the information we collect about you will be processed as outlined above and in compliance with Google's and Facebook's privacy policies. 

7. Your Data Rights

According to data protection laws, you are entitled to a free copy of the personal information we have on file about you. You can request that any of these data be updated or removed if you discover that it is unreliable or lacking. You can update your data by simply logging into your account, going to your profile, and making the required changes. If you would like your data to be deleted, please be aware that we might need to keep some information for transactional or legal purposes (e.g., providing after-sales service for products you have ordered or to comply with legal obligations). Please contact us using the address listed below. 

Under such circumstances, we will only keep your data for as long as is required by law or for transactional purposes, after which it will be deleted. 

We reserve the right to deny requests that are repetitious, call for excessive technical work (like creating a new system or drastically altering current procedures), or are otherwise impractical may be rejected.

De Goudhandel and Jewelry Trading LLC

42434, UAE, Dubai

Or by email to:

info@degoudhandel.com

 

For us to process your request efficiently, make sure it contains clear identifying information.

8. Data Protection Measures

We use the proper organizational and technical safeguards to prevent unauthorized processing of your personal data because we take its protection very seriously. Authorized personnel at De Goudhandel and Jewelry Trading LLC handle your data with the highest confidentiality. To prevent unwanted access, disclosure, alteration, or destruction of your personal information, we make sure that all appropriate safeguards are in place.

9. Handling of Misuse and Security Concerns

To address concerns related to misuse of our site or suspicions of criminal activity, we may examine personal information. We reserve the right, if required, to provide this information to the appropriate authorities or third parties to protect our services and users and to guarantee legal compliance.

10. Age Restrictions

Users under the age of 18 are not supposed to use our websites, and we do not knowingly gather personally identifiable information from anyone younger than that. We will act quickly to remove any personal information from our records if we find that we have obtained it from a user who is younger than this age without a parent or guardian's required consent.

11. Policy Updates

This Privacy Policy may be changed at any time and at the sole discretion of De Goudhandel and Jewelry Trading LLC. This page will be updated as soon as any changes are made. It is your responsibility to periodically review this Privacy Policy to stay informed of any changes, as the updated provisions will take effect immediately upon publication.

 

 

 

12. Data Retention

We will retain your personal data only for the duration necessary to fulfill the purposes for which it was collected, including addressing queries, resolving problems, improving and creating new services, and adhering to relevant legal obligations. Specifically:

  • Log-in Information: Retained as long as your user profile remains active.

  • Communication Data: Retained for up to 5 years following your last interaction with us

We will safely delete, anonymize, or destroy your personal information when it is no longer required.

13. Privacy & Transaction Policies

  • Details of credit/debit cards and personally identifiable information will not be stored, sold, shared, rented, or leased to any third party.
  • Delivery/Shipping/Services Policy: In compliance with UAE law, the website and app will not deal with or offer any services or products to any OFAC (Office of Foreign Assets Control) sanctioned countries.
  • Refund/Return Policy: The original method of payment is the only way to receive a refund.

14. Data Protection

For any inquiries regarding the use, modification, or deletion of your personal date, please contact us:

De Goudhandel and Jewelry Trading LLC

Tel: +971 422 68 299

Email: info@degoudhandel.com

Website: https://degoudhandel.com/